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"Between Ambitions and Ambivalences: Cross-cultural Diversity Management and Immigrant Integration"

Laura Zanfrini, Massimiliano Monaci

Business and Management Studies, 3 (1), 2017

This article provides an outline and discussion of the main findings of an international research realized in 10 EU countries on Cross-cultural Diversity Management practices for immigrant workers. The fundamental aim is to explore the role of such practices for the promotion of a new model of integration based on the exploitation of immigrants’ human capital as a strategic lever for EU competitiveness. This goal is achieved through a targeted selection and a re-elaboration of the key indications from the research, which entailed desk-based analyses and the carrying out of more than 100 case histories of for-profit, public and not-for-profit organizations. By focusing on the variety of the observed practices and their impact in the context of a broader reflection on immigrant integration in EU countries, the paper suggests that there is potential for the development of significant diversity management actions towards immigrant workers.

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